Friday, February 3, 2023

Hundreds of Salesforce workers laid off in January just discovered they were out of work today

TechCrunch Newsletter
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By Christine Hall and Haje Jan Kamps

Thursday, February 02, 2023

On the one hand, we could be upset that Punxsutawney Phil saw his shadow, but the sun hasn’t come out where Christine lives for several days, so she's pretty stoked that wherever Phil lives has a ray of sunshine or two. In other news, Haje has to move house due to a flooded apartment, weather is real, and perhaps it's time we start taking climate change seriously, y'all.

Meanwhile, for today's Black History Month recommendation, we're watching Angela Davis talking about how we can’t eradicate racism without eradicating racial capitalism.  — Christine and Haje

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Image Credits: Bloomberg / Getty Images

The TechCrunch Top 3

  • The List: Ron has been following the Salesforce layoffs announced last month and writes that although these were announced in January, some employees are just now finding out they are on the list. Ouch.
  • Grocery store going digital…currency that is: Reliance Retail, India's largest retail chain, is now accepting payments in digital rupees, known as Central Bank Digital Currency, Manish reports.
  • The password is…: Dashlane, a password management company, published its source code to GitHub, which Paul writes is one of the first steps the company is taking to provide transparency about its platform.

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Startups and VC

Lex, the hookup and social app that launched in 2019 with a nod to lesbian personal ads from the '80s, is changing. Only, precisely how much will change is still an open question, Harri writes. Sure, the venture-backed startup behind the queer app gave it a new lick of paint last week, but in refocusing on "friends and community," some users fear that Lex will also scrub away its beloved raunchy essence. “Keep Lex filthy,” the users are chanting.

The growing ease with which anyone can create convincing audio in someone else's voice has a lot of people on edge, and rightly so, Devin writes. Resemble AI's proposal for watermarking generated speech may not fix it in one go, but it's a step in the right direction.

Here's another bucket o' stories for your reading joy:

Optimizing freemium products: Challenges and opportunities

Offering a free sample in the hopes that the recipient becomes a paying customer is a core tactic at food courts, cosmetic counters, and inside software startups.

Freemium products are everywhere, but unless companies revisit and optimize their strategy, there’s no effective way to optimize conversions.

“Enabling freemium, especially for established products, can bring organizational and operational challenges even if it adds value to the business,” writes Konstantin Valiotti, product director of growth at PandaDoc.

In this article, he presents strategies for optimizing:

  • User activation
  • Conversion paths
  • Product changes
  • Where to place barriers and limitations

Three more from the TC+ team:

TechCrunch+ is our membership program that helps founders and startup teams get ahead of the pack. You can sign up here. Use code "DC" for a 15% discount on an annual subscription!

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Optimizing freemium products: Challenges and opportunities image

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Big Tech Inc.

Samsung, Google and Qualcomm are poised to take us in and out of reality, Ivan writes. The trio is making a mixed-reality platform that Qualcomm's Cristiano Amon described as "a new era of highly immersive digital experiences that blur the line between our physical and digital worlds. With our Snapdragon XR tech, Samsung's amazing products, and Google experiences, we have the foundation to make this opportunity a reality."

As a follow-up to his Apple HomePod review, Brian spoke to the company's hardware VP, Matthew Costello, to discuss Apple's approach of "if it ain't broke, don't fix it.”

There's going to be six more weeks of winter, so how about six more stories?

Read more stories on TechCrunch.com

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Thursday, February 2, 2023

Netflix's new sharing restrictions force subscribers to select a primary viewing location

TechCrunch Newsletter
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By Christine Hall and Haje Jan Kamps

Wednesday, February 01, 2023

Why, hello there, wonderful humans, wherever you are! Come to think of it, we bet there's probably a bunch of AIs reading this newsletter too. So, hello, you kindhearted and beautiful AIs as well.

We're kicking off Black History Month in style by reading Oprah's 31 Black History facts today and committing to (re-)reading Layla Saad’s Me and White Supremacy. It's a hell of a read. — Christine and Haje

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Image Credits: Tumisu / PixaBay

The TechCrunch Top 3

  • Caring is not sharing: We all know by now that Netflix doesn't want you sharing your account outside of your household, and now the company has some rules and exemptions to prevent account sharing, including defining where each person is, Ivan reports. Meanwhile, the streaming giant's premium members get improved benefits, including more download devices and spatial audio on over 700 titles. Lauren has more.
  • Really give 'em something to ChatGPT about: We teased you last month that this would be happening, but OpenAI officially launched ChatGPT Plus, which starts at $20 per month, Kyle writes. It's only available in the U.S. for now, but there is a waitlist. Also, he reports OpenAI released a tool to detect AI-generated text.
  • Land value: Property appraisal time is a fun one at the Christine Hall household — we wait with bated breath to see if this year's property taxes will be thousands or tens of thousands. ValueBase, backed by Sam Altman's Hydrazine, seeks to turn property appraisal on its head, bringing technology to a process long been done with pen and paper and valuing the land it sits on first. Connie writes on the company's $1.6 million seed round.

Startups and VC

Bringing us a reminder that a company's services may be at the mercy of state governments from time to time, Pakistan has "degraded" Wikipedia in the country for 48 hours for not removing "sacrilegious contents" and warned of fully blocking the site if the online encyclopedia fails to comply with the directions, Manish reports. The nation's telecom regulator said that it had approached Wikipedia to block or remove certain "blasphemous" content by issuing court orders, but said the online encyclopedia neither complied nor appeared before the authority.

And now for something completely different:

Teach yourself growth marketing: Which metrics really matter?

In the final article of a five-part series, growth marketing expert Jonathan Martinez shares the key metrics he tracked at Coinbase and Uber, along with a framework for activating and retaining early adopters who drive revenue.

Tracking KPIs like lifetime value and customer acquisition cost are obvious, so the article includes a framework that will identify which channels and customers drive the most revenue.

"Find the reasons that make your product or service 'sticky,' and you will save a lot of time," writes Martinez.

Three more from the TC+ team:

TechCrunch+ is our membership program that helps founders and startup teams get ahead of the pack. You can sign up here. Use code "DC" for a 15% discount on an annual subscription!

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Teach yourself growth marketing: Which metrics really matter? image

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Big Tech Inc.

Back in 2021, Tesla invested $1.5 billion in bitcoin with the belief in longevity of cryptocurrency. In fact, it was all set to accept bitcoin as payment for its vehicles. Fast-forward to today, and the company not only shelved the acceptance of bitcoin, but also set about selling its holdings. Tesla has now recorded a $204 million loss from bitcoin in 2022, Rebecca reports. Meanwhile, Coinbase's asset recovery tool "saved Haje's bacon" after he spent years trying to recover some of his coins, he writes.

And we have five more for you:

Read more stories on TechCrunch.com

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Wednesday, February 1, 2023

Cell network provider Google Fi confirms customer data breach

TechCrunch Newsletter
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By Christine Hall and Haje Jan Kamps

Tuesday, January 31, 2023

As January is coming to a close, the TechCrunch team is firing on all cylinders (do we still say that, in a time of electric cars? What is a better expression these days?), with a wall of amazing content for you to download straight into your brain. We've picked the cream of the crop, even as we are further confused as to why there was cream on the crops in the first place. In summary, idiomatic English continues to confound even the biggest language nerds among us. — Christine and Haje

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Image Credits: TarikVision / Getty Images

The TechCrunch Top 3

  • Who's calling?: T-Mobile's data breach last week seems to have spilled over into Google Fi, which now says hackers accessed customers' information. Carly has more.
  • Home sweet HomePod: Brian plugged in the 2023 Apple HomePod and shares what he likes and doesn't like about it.
  • More layoffs: Cloud data management giant NetApp will lay off 8%, or around 960, of its employees across multiple geographies, Ingrid reports. And yes, it's citing the economic climate as the "why."

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Startups and VC

There are some people on the internet who don't want to be found. That seems to be the case for the elusive, mysterious owner of Stripper Web, a 20-year-old forum for exotic dancers and sex workers. With just one week of advance notice, the forum's unknown owner announced that the website will shut down on February 1, erasing the decades-long digital footprint of a community on the margins. Amanda's feature story tries to get to the bottom of things and is fantastic — give it a read!

This January, Germany's largest vaccine maker, BioNTech, announced that it had agreed to acquire Tunisian-born and London-headquartered AI startup InstaDeep for up to £562 million, including a performance-tied £200 million tranche investment. Tage argues that InstaDeep's acquisition is a classic case of an African startup gone global.

Not enough to keep you busy? Well, here's another handful:

When to build a freemium plan and how to get it right

SaaS pricing comes in three flavors: the classic sales-led model, free trials that eventually force users to make a decision, or freemium plans that hopefully deliver enough value to keep users coming back.

“Given the obvious differences between these models, choosing one should be fairly straightforward,” writes Konstantin Valiotti, product director of growth at PandaDoc. “However, current market conditions do not support having just a single model.”

In this TC+ article, he explains how to identify the right time to roll out a freemium plan and, equally importantly, when not to. He also includes a tactical framework for developing freemium products that includes use cases for limited and unlimited usage.

“Every strategy is unique and depends on the company's idea of how it wants to proceed,” writes Valiotti. “Therefore, you should consider freemium as an extension of your strategy and see if it is right for you."

Three more from the TC+ team:

TechCrunch+ is our membership program that helps founders and startup teams get ahead of the pack. You can sign up here. Use code "DC" for a 15% discount on an annual subscription!

Read More

When to build a freemium plan and how to get it right image

Image Credits: Jonathan Knowles / Getty Images

Big Tech Inc.

Finally someone is turning tablets into something you can use other than surfing the internet or watching Netflix. Haje has your look at Plugable's new dock that turns your tablet or phone into a workstation.

Meanwhile, Rita ponders what would happen if China-based Baidu developed an answer to ChatGPT. Would it make a difference? And what kind of limitations would it have?

Now here's five more:

Read more stories on TechCrunch.com

Newest Jobs from Crunchboard

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